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Personnel index

Recruit and retain

Need to get volunteers to help out? Here's our top tips; and then the best ways to stop them walking out on you...

I wanna do everything!

How do you deal with the person who gets over enthusiastic and volunteers to change the world. Tips to keeping grips on people.

Now, I'm not saying you are rubbish...

How do you give people criticism without it coming across too negative and upsetting them?

Keeping the standard...

You will probably be required to train people in your station - but have you ever thought about how you do it successfully?

Manipulation, negotiation and motivation

Need to get people to do something they don't want to do? Don't shout at them - encourage them, and here is how...

The Volunteers Charter

Stations are often accused of exploiting volunteers. Here is the charter that volunteers can expect to work to; if your station doesn't agree then leave.